Dalux Nails & Spa
STANDARD
Our focus is on building relationships with our guests by providing you with the highest levels of quality and cleanliness, doing our best to take care of you and dealing with you fairly and reasonably. We stand behind our goods and services and want you to be satisfied with them.
Thank you for your continued support of our business.
Sincerely, Dalux Nails Management
SALON POLICIES
• We have a NO REFUND policy for all salon services. In the event that you are not completely satisfied, please let us know at the time of your service or no later than 48 hours after. If we choose to provide a complimentary corrective service appointment, we will schedule it for the first available time within five days of your initial appointment.
• Manicures are not guaranteed, but we will touch up a chip within 24 hours of your service.
• We offer complimentary repairs for gel, dip powder, acrylic, and design for up to 3 days from the date of your original service. To schedule a repair, simply call our front desk and provide the name of the tech. as well as the date of your original service
• Unopened retail products may be returned 7 days after the purchase with the original receipt for a fall refund
• There will be an extra charge for services with more than 3 colors
• Deluxe Nail Salon is not responsible for loss of or damage to personal belongings. Please keep all valuables with you during your appointment
• Payment Methods, CASH, VISA, MASTERCARD, DISCOVER, and DALUX NAIL SALON CERTIFICATES
• Will NOT accept CHECKS
• Payment under S10 will be increased by $1
• Gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances Gift certificates are non-refundable. Deluxe Nails Salon & Spa are responsible for lost stolen, or damaged certificates
• Gift certificates will expire after 6 MONTHS from the original date of purchase
• Customer will have to pay for any damaged goods
• Smoking is NOT permitted
